Business Development Executive, Danielle Cichon recognized an inadequacy as well as a lack of staff confidence in the business manager\u2019s abilities. She decided to offer training and ongoing assistance as an avenue for retaining the position. However, Danielle received a refusal to her offer and therefore terminated the individual. <\/span>\u00a0<\/span><\/p>\n Danielle Cichon, \u201cI assumed direct responsibility for the area\u2019s financial management, re-assigned a receivables specialist from the companion company to assist with billing. I initiated revenue-cycle management training for the department\u2019s staff and a separate program for the clinic manager that resulted in my promotion to director.”<\/span><\/p>\n Danielle continued, “I added a bookkeeper position to fill out the team. Then, I conducted monthly meetings to keep the partners informed on progress installing the revised procedures,”<\/span><\/p>\n In addition to lowering operating costs by 13% and raising the professionalism of the department, Danielle shrunk the A\/R from $3 million to $550,000.<\/span>\u00a0<\/span><\/p>\n \u00a0<\/span><\/p>\n![\"Danielle](\"https:\/\/i0.wp.com\/theusatwork.com\/wp-content\/uploads\/2023\/03\/Danielle-Cichon.jpg?resize=197%2C197&ssl=1\")
C-Level \/ Business Development Executive<\/p><\/div>\nWatch full video interview below.<\/em><\/h3>\n